Information
Delivery & returns
Local delivery
Olive Jar launches with local Cape Town delivery only. Checkout confirms whether an address is in an active suburb and records the configured fee and instructions.
Delivery timing
Dates shown before confirmation are estimates. Current cut-offs and availability are configured by the operations team; national shipping is not enabled.
Collection
Collection appears at checkout only when an administrator has enabled a valid collection method and instructions.
Recurring deliveries
Recurring orders use the same configured zones. Change and cancellation windows are shown from the current operational settings.
Returns
Report damaged or incorrect goods promptly through the complaints process. Eligibility is assessed under the published Returns, Refunds and Cancellation Policy and applicable law.
Questions about a delivery? Email info@olivejarfoods.co.za or call 067 394 3394.